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A better way to choose a mattress. Support First. Feel Second.

THE BED STUDIO APPROACH

The Future Of Sleep Is Here And It’s All About Support First™

Feel is personal. Support is engineered.

The first thing you notice about a mattress is how it feels. But that first impression does not tell you everything about what supports you beneath the surface.

Support First™ begins with understanding the mattress’s support system, how its feel layers respond, and how the complete design works together. It then gives you a clearer way to choose.

Look beneath the surface. Start with support.

Explore the Four Pillars
A considered bedroom and mattress setting
SUPPORT FIRST™Look beneath the surface.

What is Support First™?

Support First™ is a mattress engineering and selection framework developed by Kiran Sales Group.

It connects how support systems are engineered, how feel is calibrated, how the whole mattress is constructed, and how you choose the right design for your needs.

Four connected pillars bring this framework to life:

Together, they connect what goes into a mattress with what you should understand before buying one.

01

SUPPORT FIRST™

Engineering

Start with what supports you.

The support core is central to how a mattress responds to your body.

Explore engineering

Support First™ Engineering focuses on the design of support systems and material combinations, considering how they respond under load, distribute support and contribute to lasting performance.

Our support technologies include PowerCoil, Pocket Coil, MiraCoil®, Power Pocket and Best of Both™. Each has a distinct construction and response.

Understanding those differences gives you a more informed starting point than choosing by surface feel alone.

The question to ask:

What is supporting me beneath the surface?

02

SUPPORT FIRST™

Calibrated Feel

Feel designed to work with support.

The layers above the support core shape the sensation you experience when you lie down.

Explore calibrated feel

Calibrated Feel means selecting and configuring those layers to respond together with the support architecture. Their materials, thickness and arrangement matter—not simply how much cushioning is added.

The aim is a coordinated response between the surface layers and the support system beneath them.

Firm, Medium and Plush describe surface feel. They are not measures of support.

Your preference still matters. It becomes part of an informed choice:

  • Lylax: one calibrated feel for each mattress design.
  • Serta: a choice of calibrated feels in selected ranges, where offered.
  • Best of Both™: one calibrated feel designed around its integrated support system.

The question to ask:

How do the feel layers work with the support beneath them?

03

SUPPORT FIRST™

Architecture

The whole mattress, working together.

A mattress is more than its spring system or its top layers.

Explore architecture

Support First™ Architecture brings the support core, calibrated feel layers, edge construction, cover and considerations for airflow, hygiene and durability into one complete design.

The way these components are arranged and work together shapes the mattress’s overall performance.

Our comfort philosophy

Comfort = Support + Hygiene

Support concerns how the mattress carries and responds to your body. Hygiene concerns the sleeping environment, including the materials, protection and care that help maintain it.

Calibrated feel complements this experience by shaping the surface sensation.

The question to ask:

How does the complete mattress work as a whole?

04

SUPPORT FIRST™

Methodology

A clearer way to choose your bed.

Support First™ Methodology turns understanding the mattress into a straightforward buying journey.

Explore methodology

1. Start with your support system

Understand the available support technologies and their differences.

2. Choose your mattress or range

Explore the designs available with your chosen support system, taking your requirements and budget into account.

3. Select your feel, where offered

Choose from the calibrated feel options available for that design. Where a mattress has one calibrated feel, this decision is already built into its architecture.

4. Choose your size and configuration

Select the available dimensions and mattress or base configuration you need.

The question to ask:

Have I understood the support before choosing the surface feel?

Find Your Mattress
Pocket Coil and MiraCoil combined in one support architectureMiraCoil® + Pocket Coil

Best of Both™

Where Our Support First™ Journey Began

Best of Both™ brings MiraCoil® and Pocket Coil together within one integrated support architecture.

It expresses the thinking behind Support First™: consider how support technologies work together, calibrate the feel around that engineering, and bring the components into one complete mattress design.

One integrated support system. One calibrated feel. A clear expression of the four pillars.

Explore Best of Both™

Look beneath the surface

Understand your support system.

A support system’s name is the starting point. Its construction and the complete mattress around it also matter.

Support systemWhat it means
PowerCoilA connected spring support system.
Pocket CoilIndividually encased springs that can respond locally to pressure.
MiraCoil®A continuous-coil support system.
Power PocketA pocket-based support system, with reinforced-foundation construction where specified.
Best of Both™MiraCoil® and Pocket Coil combined within one integrated support architecture.

Where do foam and fibre fit?

Foam and fibre have useful roles in cushioning and surface feel.

Support First™ focuses on understanding the role each material plays and how the complete construction responds. Our engineering approach prioritises structured spring support, with feel layers configured to work alongside it.

Compare Available Mattresses

Two brand expressions. One Support First™ framework.

Serta mattress in a bedroom

Serta

Support first. Then your preferred feel.

Explore your support system and mattress range, then select a calibrated feel where a choice is offered.

Available Firm, Medium and Plush options express different surface preferences. They do not form a ranking of support quality.

Your journey:

Support system → Mattress/range → Available feel → Size and configuration

Explore Serta
Lylax mattress in a bedroom

Lylax

Support first. One calibrated feel for each design.

Lylax simplifies selection by offering one considered, calibrated feel for each mattress design.

This means the feel is designed around that mattress’s architecture. It does not mean every Lylax mattress feels identical, or that everyone has the same preference.

Your journey:

Support system → Mattress/range → Size and configuration

Explore Lylax

Your Support First™ questions, answered

Is a firmer mattress always more supportive?

Firmness describes surface feel. It does not, on its own, establish how a mattress supports your body. Understand the support system and complete construction alongside the feel.

Can a plush mattress still provide support?

A plush surface and an engineered support system can exist within the same mattress. What matters is how the feel layers and support architecture are configured to work together.

Does Support First™ mean feel does not matter?

No. Feel matters as a personal preference. Support First™ puts it in context: understand the support and complete mattress first, then choose your preferred feel where offered.

What makes Calibrated Feel different from adding more cushioning?

Calibrated Feel considers how the upper layers respond together with the support system. Adding cushioning changes the surface sensation, but that alone does not explain how the whole mattress performs.

Why does Lylax offer one calibrated feel?

Each design has a considered feel configured around its architecture. This simplifies selection while keeping the focus on the mattress’s support system and overall construction.

Why is hygiene part of comfort?

Our comfort philosophy considers both support and the sleeping environment. Suitable mattress protection and care, following the product’s instructions, help maintain that environment over time.

Choose with a clearer understanding.

Feel is the first impression. Support is the continuing performance.

Explore what is beneath the surface, understand how the mattress works, and choose through the Support First™ framework.

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Trusted. Endorsed. Proven Over Time.

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